After going through what could be called the mother of all PR nightmares, now United has been hit with claims that they have been serving passengers ice cream Sundays laced with glass shards.
The New York Post reports:
United and its passengers are facing a new kind of horror: the stopping of United’s signature ice cream sundaes. The classic dessert has been taken off United flights following an incident that saw a passenger served a sundae containing glass.
Sources told BGR that a passenger on a United flight last week was served an ice cream sundae containing some amount of glass, which was subsequently eaten. United would not comment on the specifics of the incident, but a spokesperson did say, “We have temporarily suspended premium cabin sundae service while we review this matter further. In the meantime, we are serving pre-packaged ice cream cups and mousse.”
United passengers have taken to Twitter to complain: